HRAP Outsourcing

HRAP Outsourcing supports HR service providers and teams managing contract staff across client organizations.

Core modules

• Clients.
• Staff requests.
• Deployments.
• Replacements.
• Contracts.
• SLA management.
• Client portal.

Workflow

1. Create or update client records.
2. Capture staff requests and requirements.
3. Match staff to request requirements.
4. Track deployment.
5. Manage replacements when staff change.
6. Maintain contracts and SLA commitments.
7. Use client portal views for client-facing visibility.

Role-based guidance

• HR consultants should use Lite consultant workspace for field updates and reports.
• Outsourcing managers should use Suite for client, deployment, contract, and SLA records.
• Client users should only see the client portal workflows they are allowed to review.

Best practices

• Keep deployment status current.
• Record replacements as a structured workflow, not as an informal note.
• Use SLA records to prevent client obligations from being buried in messages.