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Sign In

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Last updated: 2026-10-10

You sign in to every Cizonet product with the same Cizonet Account. Sign in from account.cizonet.com or directly from the product you want to use.

Sign in step by step

  1. Open the product (for example kudipod.app or suite.hrap.app) or account.cizonet.com.
  2. Enter your email address and continue. Cizonet checks whether an account exists for that email before asking for anything else.
  3. Enter your password.
  4. If the product supports more than one business, choose the business you want to open.

If the email address is not recognized, you will be offered the sign-up flow instead. Sign-up is company-oriented: you either own a business or belong to one through its company code.

Same password everywhere

Your password is managed by Cizonet Account, not by the individual product. If sign-in works in one product, it works in all of them.

Forgot your password

  1. On the password step, choose Forgot password.
  2. Enter the email address on your account.
  3. Open the reset email and follow the link. The link expires after a short time, so use the most recent one.
  4. Set a new password. It applies immediately to every Cizonet product.

If the reset email does not arrive, check spam or promotions folders and confirm you entered the email address used at registration.

Email verification

New accounts must verify their email address before they can use every feature. Verification confirms that you control the address Cizonet uses for sign-in, password resets, and notifications.

  • The verification email is sent when you register.
  • Open the email and follow the link.
  • If the link has expired, sign in and request a new verification email from the prompt shown.

Until verification is complete, some products limit what you can do, such as creating a business or inviting staff.

Switching businesses

If you belong to more than one business, products that support switching show a business picker after sign-in or in the account menu. Records always belong to the business you currently have open, so check it before creating or changing anything.

Troubleshooting

ProblemWhat to do
"Email not recognized"Use the exact email address you registered with. If you have never registered, create an account.
Password rejectedUse Forgot password to reset it. Passwords are the same across every product, so do not try a product-specific one.
Reset or verification email missingCheck spam and promotions folders, confirm the address, then request the email again.
Signed in but the product says you have no businessAsk your employer or business owner for the company code and add yourself through Belong to a business.
Signed in to the wrong businessSwitch business from the account menu before continuing.
Still stuckUse the Help link inside the product or email contact@cizonet.com. See Support.